Shipping Information

Delivery Time=Customised time+Shipping Time

Customised Time

It might take 2-4 business days, excluding holidays, to process your order. You will receive a notification email with tracking information once your order has been shipped.

Free shipping on orders over $69 (Price after discount).

Shipping Method	Shipping Costs	Delivery Time	Area
Standard Shipping	US$8.9	10-15 business days	North America (Canada)
	US$ 8.9	10-15 business days	North America ( Mexico )
		10-15 business days	Europe(U.K., France, Germany, Ireland, Luxembourg, Belgium, Netherlands, Poland, Czech Republic, Switzerland, Austria, Hungary)
		10-15 business days	Europe(Russia, Bulgaria, Belarus, Denmark, Finland, Greece, Croatia, Norway, Sweden, Ukraine, Spain, Italy, Turkey）
		10-15 business days	Oceania(Australia, new Zealand)
		15-20 business days	South America(Argentina)
		10-15 business days	Asia( Thailand, Malaysia, Taiwan, Vietnam, Singapore, Indonesia, India, Japan, South Korea, the Philippines, Israel, Kazakhstan, Sri Lanka, Oman, Pakistan, Saudi Arabia, Uzbekistan)

 

Shipping Method	Shipping Costs	Delivery Time	Area
Standard Shipping	US$ 8.9	10-15 business days	USA
	Free shipping on orders over $69 (Price after discount).

Customs Duties

All import (customs) duties and/or taxes must be paid by customers referring to the local custom policy.

Order Confirmation

A confirmation email will be sent once the order is confirmed, and we will prepare your order immediately. If you need to change or cancel your order, please contact us early and we will do our best to help.

Tracking Information

• If the tracking information shows that the package has been delivered to your order address, but you have not received it, please contact the courier directly to investigate. We will not be responsible for lost packages with “delivered” tracking status.
• After your package is shipped (after 2-4 business days processing time), please allow another 1-2 days for tracking information to update. Please feel free to contact us if the estimated delivery date has passed, or if you have any concerns regarding the shipping status.

Cancellation

We put our best efforts into expediting processing and shipping times, so the time window for changes and cancellations will be relatively short – usually within a couple of hours as you place your order. If you need to change your shipping address, please reach us at support@beepumpkin.com as soon as possible.

Taxes

For most countries, you do not need to pay for importing fees, duties, or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, the UK, and Canada), you may need to pay duties or VAT according to the corresponding levying rules.

The beepumpkin.com is NOT responsible for:

• Orders marked “delivered” by the courier. Please contact your local Post Office or the courier to obtain information regarding your package.
• Wrong address. We will not be responsible if a package is shipped back to us due to an incorrect or undeliverable address

If you have any further questions, please contact support@beepumpkin.com at any time.