Shipping Information

Delivery Time=Processing Time+Shipping Time

Processing Time

It usually takes 5-7 business days (excluding weekends and holidays) to process your order.
You will receive a confirmation email with tracking information once your order has been shipped.

⚠️ Please note that during holidays, peak seasons, or special sale events, processing times may be slightly longer.

Delivery Region	United States
Processing Time	5–7 Business Days
Shipping Time	15–20 Business Days
Shipping Cost	US$ 8.9
	Free standard shipping on orders over $60 (after discount).

 

Delivery Region	Canada
Processing Time	5–7 Business Days
Shipping Time	10-15 Business Days
Shipping Cost	US$ 8.9
	Free standard shipping on orders over $60 (after discount).

 

Delivery Region	Oceania(Australia, New Zealand)
Processing Time	5–7 Business Days
Shipping Time	10-15 Business Days
Shipping Cost	US$ 8.9
	Free standard shipping on orders over $60 (after discount).

 

Delivery Region	Mexico
Processing Time	5–7 Business Days
Shipping Time	10-15 Business Days
Shipping Cost	US$ 8.9
	Free standard shipping on orders over $60 (after discount).

 

Delivery Region	U.K., France, Germany, Ireland, Luxembourg, Belgium, Netherlands, Poland, Czech Republic, Switzerland, Austria, Hungary, Russia, Bulgaria, Belarus, Denmark, Finland, Greece, Croatia, Norway, Sweden, Ukraine, Spain, Italy, Turkey
Processing Time	5–7 Business Days
Shipping Time	10-15 Business Days
Shipping Cost	US$ 8.9
	Free standard shipping on orders over $60 (after discount).

 

Delivery Region	Asia( Thailand, Malaysia, Taiwan, Vietnam, Singapore, Indonesia, India, Japan, South Korea, the Philippines, Israel, Kazakhstan, Sri Lanka, Oman, Pakistan, Saudi Arabia, Uzbekistan)
Processing Time	5–7 Business Days
Shipping Time	10-15 Business Days
Shipping Cost	US$ 8.9
	Free standard shipping on orders over $60 (after discount).

Order Confirmation

A confirmation email will be sent once your order has been successfully placed. Our team will start processing your order immediately afterward.
If you need to make changes or cancel your order, please contact us as soon as possible — once processing begins, modifications may no longer be available.
We’ll do our best to assist you promptly.

Tracking Information

• If the tracking information shows that the package has been delivered to your order address, but you have not received it, please contact the courier directly to investigate. We will not be responsible for lost packages with “delivered” tracking status.
• After your package is shipped (after 5-7 business days processing time), please allow another 1-2 days for tracking information to update. Please feel free to contact us if the estimated delivery date has passed, or if you have any concerns regarding the shipping status.

Cancellation

We put our best efforts into expediting processing and shipping times, so the time window for changes and cancellations will be relatively short – usually within a couple of hours as you place your order. If you need to change your shipping address, please reach us at support@beepumpkin.com as soon as possible.

Customs Duties & Taxes

Import duties, customs fees, and VAT (if applicable) are the customer’s responsibility and may vary by destination.
Most countries do not charge additional import fees, but some regions — such as Germany, Italy, the UK, and Canada — may apply duties or VAT according to local regulations.

The beepumpkin.com is NOT responsible for:

• Orders marked “delivered” by the courier. Please contact your local Post Office or the courier to obtain information regarding your package.
• Wrong address. We will not be responsible if a package is shipped back to us due to an incorrect or undeliverable address

Additional Notes

• Delivery times are estimated and may vary based on your location, weather conditions, or local postal efficiency.
• We are not responsible for delays caused by customs clearance, severe weather, or unforeseen logistics issues.
• Thank you for your patience and understanding! 

If you have any further questions, please get in touch with support@beepumpkin.com at any time.