Delivery Time=Customised time+Shipping Time
Customised Time
It might take 2-4 business days, excluding holidays, to process your order. You will receive a notification email with tracking information once your order has been shipped.
Free shipping on orders over $69 (Price after discount).
| Shipping Method | Shipping Costs | Delivery Time | Area |
| Standard Shipping | US$8.9 | 10-15 business days | North America (Canada) |
| US$ 8.9 | 10-15 business days | North America ( Mexico ) | |
| 10-15 business days | Europe(U.K., France, Germany, Ireland, Luxembourg, Belgium, Netherlands, Poland, Czech Republic, Switzerland, Austria, Hungary) | ||
| 10-15 business days | Europe(Russia, Bulgaria, Belarus, Denmark, Finland, Greece, Croatia, Norway, Sweden, Ukraine, Spain, Italy, Turkey） | ||
| 10-15 business days |
Oceania(Australia, new Zealand) |
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| 15-20 business days | South America(Argentina) | ||
| 10-15 business days | Asia( Thailand, Malaysia, Taiwan, Vietnam, Singapore, Indonesia, India, Japan, South Korea, the Philippines, Israel, Kazakhstan, Sri Lanka, Oman, Pakistan, Saudi Arabia, Uzbekistan) |
| Shipping Method | Shipping Costs | Delivery Time | Area |
| Standard Shipping | US$ 8.9 | 10-15 business days | USA |
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Customs Duties
All import (customs) duties and/or taxes must be paid by customers referring to the local custom policy.
Order Confirmation
A confirmation email will be sent once the order is confirmed, and we will prepare your order immediately. If you need to change or cancel your order, please contact us early and we will do our best to help.
Tracking Information
Cancellation
We put our best efforts into expediting processing and shipping times, so the time window for changes and cancellations will be relatively short – usually within a couple of hours as you place your order. If you need to change your shipping address, please reach us at support@beepumpkin.com as soon as possible.
Taxes
For most countries, you do not need to pay for importing fees, duties, or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, the UK, and Canada), you may need to pay duties or VAT according to the corresponding levying rules.
The beepumpkin.com is NOT responsible for:
If you have any further questions, please contact support@beepumpkin.com at any time.
If for any reason you do not love your items, they can be returned within 30 days of receiving your order. And we will issue a refund to your original payment method within a week. Please visit our Return Policy for more information before starting a return.
Fast refund: We will refund your original payment method within a week.
Kind reminder: Return packages should be authorized. Any return request not authorized by customer service will not be honoured.
Return address: FLAT/RM 1406B14/FTHE BELGIAN BANK BUILDING NOS.721-725 NATHAN ROADMONGKOK
Exchange Policy:
The quickest way to get what you need is to return your current item first. Once your return is approved, you can place a new order for the desired item.
Order Cancellation
Once you place your order, it may take 2-4 business days (excluding holidays) for us to process your order. Your order will be fully refunded if it is cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept an order cancellation request if the order has already been shipped.
Contact us
If you have further questions/issues, please don't hesitate to contact us at support@beepumpkin.com.
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